{"id":107,"date":"2026-08-06T17:44:36","date_gmt":"2026-08-06T17:44:36","guid":{"rendered":"https:\/\/chat247.vn\/index.php\/2026\/08\/06\/chat247-tin-tuc-3\/"},"modified":"2026-08-06T17:44:36","modified_gmt":"2026-08-06T17:44:36","slug":"chat247-tin-tuc-3","status":"publish","type":"post","link":"https:\/\/chat247.vn\/index.php\/2026\/08\/06\/chat247-tin-tuc-3\/","title":{"rendered":"C\u00e1ch t\u1ed5 ch\u1ee9c \u0111\u1ed9i ng\u0169 CSKH ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng trong d\u01b0\u1edbi 5 ph\u00fat"},"content":{"rendered":"<p>Kh\u00e1ch h\u00e0ng Vi\u1ec7t Nam ng\u00e0y c\u00e0ng thi\u1ebfu ki\u00ean nh\u1eabn: kh\u1ea3o s\u00e1t cho th\u1ea5y 60% kh\u00e1ch s\u1ebd chuy\u1ec3n sang \u0111\u1ed1i th\u1ee7 n\u1ebfu kh\u00f4ng \u0111\u01b0\u1ee3c ph\u1ea3n h\u1ed3i trong 10 ph\u00fat \u0111\u1ea7u ti\u00ean. V\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m gi\u00e1 cao v\u00e0 c\u1ea1nh tranh m\u1ea1nh, con s\u1ed1 n\u00e0y r\u00fat xu\u1ed1ng c\u00f2n 5 ph\u00fat.<\/p>\n<p>\u0110\u1ec3 \u0111\u1ed9i ng\u0169 CSKH gi\u1eef \u0111\u01b0\u1ee3c SLA 5 ph\u00fat m\u00e0 kh\u00f4ng t\u0103ng nh\u00e2n s\u1ef1, c\u1ea7n ba vi\u1ec7c: (1) chia ca tr\u1ef1c r\u00f5 r\u00e0ng cho khung gi\u1edd cao \u0111i\u1ec3m v\u00e0 ngo\u00e0i gi\u1edd; (2) ph\u00e2n c\u00f4ng tin nh\u1eafn theo k\u00eanh v\u00e0 lo\u1ea1i nhu c\u1ea7u \u2014 Sale m\u1edbi x\u1eed l\u00fd kh\u00e1ch m\u1edbi, k\u1ef9 thu\u1eadt x\u1eed l\u00fd kh\u00e1ch c\u0169 c\u00f3 v\u1ea5n \u0111\u1ec1; (3) \u0111\u1eb7t c\u1ea3nh b\u00e1o t\u1ef1 \u0111\u1ed9ng khi tin nh\u1eafn ch\u01b0a \u0111\u01b0\u1ee3c tr\u1ea3 l\u1eddi sau 3 ph\u00fat, \u0111\u1ec3 tr\u01b0\u1edfng nh\u00f3m c\u00f3 th\u1ec3 can thi\u1ec7p.<\/p>\n<p>Chat247.vn c\u1ea5u h\u00ecnh c\u1ea3 ba vi\u1ec7c n\u00e0y tr\u00ean c\u00f9ng m\u1ed9t m\u00e0n h\u00ecnh qu\u1ea3n tr\u1ecb. Tr\u01b0\u1edfng nh\u00f3m nh\u00ecn th\u1ea5y realtime ai \u0111ang b\u1eadn, tin nh\u1eafn n\u00e0o \u0111ang ch\u1edd v\u00e0 c\u00f3 th\u1ec3 ph\u00e2n c\u00f4ng l\u1ea1i ngay ch\u1ec9 b\u1eb1ng m\u1ed9t c\u00fa k\u00e9o th\u1ea3.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chia ca tr\u1ef1c, ph\u00e2n c\u00f4ng theo k\u00eanh v\u00e0 c\u1ea3nh b\u00e1o tin nh\u1eafn ch\u1edd gi\u00fap \u0111\u1ed9i ng\u0169 gi\u1eef SLA ph\u1ea3n h\u1ed3i 5 ph\u00fat m\u00e0 kh\u00f4ng c\u1ea7n t\u0103ng s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-107","post","type-post","status-publish","format-standard","hentry","category-chua-phan-loai"],"acf":[],"_links":{"self":[{"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/posts\/107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":0,"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/posts\/107\/revisions"}],"wp:attachment":[{"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/media?parent=107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/categories?post=107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chat247.vn\/index.php\/wp-json\/wp\/v2\/tags?post=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}